Privacy Policy

Last updated: 03-September-2026 

At SVARCI, we sell skincare — not your data. This policy explains, in plain language, what information we collect when you visit or buy from www.svarci.in, why we collect it, and the control you have over it.

This policy is issued by SVARCI Beauty Care LLP ("SVARCI", "we", "us", "our") and applies to everyone who uses our website, wherever you're based.

By using our website, you agree to the practices described here. If you don't agree, please don't use the site.

1. Who we ar

SVARCI Beauty Care LLP is a skincare brand registered in India.

Registered address: 1/Yamuna, Shrikirpa Soc., Opp. Sadhna Vidhya Bhavan, Minibazar, Surat – 395006, Gujarat, India

Email: svarcibeautycare@gmail.com Phone: +91 99872 32544

For the purposes of India's Digital Personal Data Protection Act, 2023, SVARCI Beauty Care LLP is the Data Fiduciary. For visitors in the EU/UK, we act as the Data Controller.

2. What information we collect

Information you give us

• Name — to address you and label your order

• Email address — order confirmations, shipping updates, and (only if you opt in) offers

• Phone number — delivery coordination and order updates

• Shipping and billing address — to deliver your order

• Order history — so we can help you with support and reorders

• Product reviews, ratings and photos — if you choose to submit them

• Messages you send us — email, WhatsApp, contact form or social media

Information collected automatically 

• Device and browser information — device type, browser, operating system

• IP address and approximate location — country/city level, for security and shipping estimates

• Usage data — pages viewed, time on site, products clicked, how you reached us

• Cookie data — see our Cookie Policy

What we do NOT collect

We do not store your full card number, CVV or UPI PIN. Payments are processed directly by our payment gateway on their secure systems — that data never touches our servers.

We do not knowingly collect data from children under 18. Our products are intended for adult purchasers.

We do not ask for your health records, medical history or any sensitive identity documents.

3. Why we use your information

We use your data only for clear, stated purposes:

We do not use your data for automated decision-making or profiling that produces legal effects.

4. Our legal basis

We process your data on these grounds:

• Your consent — for marketing communications and non-essential cookies. You may withdraw consent at any time.

• Performance of a contract — we need your address and contact details to deliver what you ordered.

• Legal obligation — retaining invoices and tax records as required by Indian law.

• Legitimate interests — keeping our site secure and improving your experience, balanced against your rights.

5. Who we share your information with

We never sell your personal data. Not to anyone, at any price.

We share only what is necessary, only with the following:

• Courier and logistics partners — your name, address and phone number, so your order can be delivered

• Payment gateway — to process your payment securely

• Website and hosting platform (Shopify) — which stores our store data

• Email and messaging service providers — to send order and (if opted in) marketing updates

• Analytics providers — in aggregated or pseudonymised form

• Professional advisors — accountants or legal advisors, where required

• Government or law enforcement — only where legally compelled

Every partner is required to protect your data and use it solely for the service they provide to us.

6. International transfers

SVARCI serves customers in India and internationally. Some of our service providers store data on servers outside your country. Where data is transferred across borders, we take reasonable steps to ensure it stays protected by appropriate safeguards and contractual commitments.

7. How long we keep your data

• Order and invoice records — retained as long as required under Indian tax and accounting law

• Account information — until you ask us to delete your account

• Marketing contact details — until you unsubscribe

• Website analytics — typically retained in aggregated form

When data is no longer needed, we delete it or anonymise it.

8. How we protect your data

• Our website runs over encrypted HTTPS/SSL

• Payments are handled by a PCI-DSS compliant gateway

• Access to customer data is limited to team members who need it

• We use reputable, security-audited platforms

No system online is perfectly secure, and we won't pretend otherwise. But we take reasonable and appropriate technical and organisational measures to protect your information, and we will notify you and the relevant authority if a significant breach affects your data.

9. Your rights

Under the Digital Personal Data Protection Act, 2023 (India) — and equivalent rights under GDPR if you're in the EU/UK — you have the right to:

• Access the personal data we hold about you

• Correct anything inaccurate, incomplete or outdated

• Erase your data, where we're not legally required to keep it

• Withdraw consent at any time, without affecting what we did before

• Opt out of marketing — every email has an unsubscribe link

• Nominate another person to exercise your rights in case of death or incapacity (DPDP Act)

• Grievance redressal — raise a complaint with us and receive a response

• Data portability and object to processing — for users covered by GDPR

To exercise any of these rights, email svarcibeautycare@gmail.com with your request and the email address or order number linked to your purchase. We will respond within a reasonable period, and in any case within the time required by applicable law.

10. Marketing communications

We only send marketing messages if you've opted in. Every email includes a one-click unsubscribe. Opting out of marketing does not stop essential transactional messages like order confirmations and delivery updates — you'll still receive those.

11. Cookies

Our website uses cookies and similar technologies. Full details, including how to control them, are in our Cookie Policy.

12. Third-party links

Our site may link to other websites — social media, payment pages, courier tracking. Once you leave svarci.in, this policy no longer applies. We're not responsible for the privacy practices of other sites, so please read their policies.

13. Grievance Officer

In accordance with the Information Technology Act, 2000, the Consumer Protection (E-Commerce) Rules, 2020, and the Digital Personal Data Protection Act, 2023, the following officer may be contacted for any complaint regarding your personal data or our services:

SVARCI Beauty Care LLP 1/Yamuna, Shrikirpa Soc., Opp. Sadhna Vidhya Bhavan, Minibazar, Surat – 395006, Gujarat, India 

Email: svarcibeautycare@gmail.com Phone: +91 99872 32544

We acknowledge complaints within 48 hours and aim to resolve them within one month of receipt.

If you are not satisfied with our response, you may escalate your complaint to the Data Protection Board of India.

14. Changes to this policy

We may update this policy as our business, technology or the law changes. The revised version will be posted here with a new "Last updated" date. If the changes are significant, we'll tell you by email or a notice on the site.

15. Contact us

Questions about this policy or your data?

SVARCI Beauty Care LLP 1/Yamuna, Shrikirpa Soc., Opp. Sadhna Vidhya Bhavan, Minibazar, Surat – 395006, Gujarat, India Email: svarcibeautycare@gmail.com Phone: +91 99872 32544